Reading this post from Steven Hodson I am forced to wonder whether putting all my email eggs into Google’s basket is a good idea.
I use gmail almost exclusively these days. I even route my corporate email through Google’s mail solution.
He makes a good point regarding customer service, but as a user, we should also seriously consider some form of redundancy when it comes to the web services we rely on. I don’t have the answer here, but believe this is a very serious issue.